Get expert support, nationwide, fast
If you are looking for rapid support after being impacted by damage caused by fire, water, trauma or the environment, talk to one of the Ideal Response team. We’re available 24/7, 365 days a year, serving customers throughout the UK. Call now for emergency response or submit a webform.
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Our specialist services
Whether you’re dealing with a sudden emergency or a complex restoration project, our team of experts is ready to help. We are available 24/7 to provide professional assistance for a wide range of situations.
Fire damage restoration
Fire can cause extensive damage from smoke, soot, and water used to extinguish the flames. Our certified technicians provide comprehensive fire damage restoration to get your property ready for reinstatement work to be completed.
Water damage and flood restoration
From burst pipes to severe flooding, water damage requires a rapid and effective response. We offer fast, two-hour emergency response times to mitigate damage and restore your property. Explore our water damage and flood restoration services.
Specialist and trauma cleaning
We handle challenging cleaning projects that require expertise and professional equipment. This includes everything from biohazard cleanup to crime scene and unattended death remediation. Learn more about our specialised cleaning services.
Environmental services
Our team is equipped to manage hazardous spills and environmental cleanups, including oil spills, chemical leaks, and hazardous waste removal. We ensure safe and compliant cleanups with minimal disruption. Discover our full range of environmental services.
Different ways you can contact us
Emergency & general enquiries
Call our 24/7 line: 01622 926 505
Head office address
Crismill Lane, Maidstone, Kent, ME14 3LY
Online form
Fill out our quick contact form, located above, with your details and specific service requirements.
Request a call back
You can request a call back from one of our experts by submitting a call back request form on any of our service pages.


















