Available 24/7  |  01622 926 505

Get expert support, nationwide, fast

If you are looking for rapid support after being impacted by damage caused by fire, water, trauma or the environment, talk to one of the Ideal Response team. We’re available 24/7, 365 days a year, serving customers throughout the UK. Call now for emergency response or submit a webform.

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    Our specialist services

    Whether you’re dealing with a sudden emergency or a complex restoration project, our team of experts is ready to help. We are available 24/7 to provide professional assistance for a wide range of situations.

    Fire damage restoration

    Fire can cause extensive damage from smoke, soot, and water used to extinguish the flames. Our certified technicians provide comprehensive fire damage restoration to get your property ready for reinstatement work to be completed.

    Water damage and flood restoration

    From burst pipes to severe flooding, water damage requires a rapid and effective response. We offer fast, two-hour emergency response times to mitigate damage and restore your property. Explore our water damage and flood restoration services.

    Specialist and trauma cleaning

    We handle challenging cleaning projects that require expertise and professional equipment. This includes everything from biohazard cleanup to crime scene and unattended death remediation. Learn more about our specialised cleaning services.

    Environmental services

    Our team is equipped to manage hazardous spills and environmental cleanups, including oil spills, chemical leaks, and hazardous waste removal. We ensure safe and compliant cleanups with minimal disruption. Discover our full range of environmental services.

    Person in PPE carrying an oil spill kit

    Different ways you can contact us

    Emergency & general enquiries

    Call our 24/7 line: 01622 926 505

    Head office address

    Crismill Lane, Maidstone, Kent, ME14 3LY

    Online form

    Fill out our quick contact form, located above, with your details and specific service requirements.

    Request a call back

    You can request a call back from one of our experts by submitting a call back request form on any of our service pages.