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The ultimate guide to hoarder cleaning in the UK: A step-by-step approach

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Hoarding is a serious issue that affects thousands of people across the UK, often resulting in unsafe living conditions and emotional distress for both the hoarder and their loved ones. If you have a family member or friend struggling with hoarding disorder, understanding how to help them is crucial. This comprehensive guide will provide you with a step-by-step approach to hoarder cleaning, including essential safety measures, UK-specific statistics, and when to seek professional help.

Understanding hoarding disorder

Hoarding disorder is more than just excessive clutter, it is a recognised mental health condition that causes individuals to have persistent difficulty discarding possessions, regardless of their actual value. According to a study by the charity HoardingUK, an estimated 1.2 million people in the UK are affected by hoarding disorder.

Many hoarders accumulate items due to underlying psychological factors such as trauma, anxiety, depression, or obsessive-compulsive disorder (OCD). This makes hoarder cleaning a delicate process that requires empathy, patience, and understanding.

Helping someone who shows signs of hoarding behaviour hoarder requires patience and understanding. Here are a few tips:

  • Be compassionate: Avoid criticism or pressure.
  • Encourage therapy: Cognitive-behavioural therapy (CBT) has been proven to help hoarders.
  • Offer gradual assistance: Small, consistent clean-ups are more effective than overwhelming purges.
  • Seek professional guidance: Hoarding charities like HoardingUK provide support and resources.

The dangers of hoarder homes

Hoarded homes pose significant risks, including:

  • Fire hazards: Excessive clutter can block exits and increase the risk of fires.
  • Pest infestations: Accumulated waste attracts rodents and insects, leading to health hazards.
  • Structural damage: Heavy piles of clutter can damage floors and walls, leading to expensive repairs.
  • Biohazards: Mould, faeces, urine, and decaying food can cause serious health issues.
  • Mental and emotional strain: Hoarding affects relationships and social life, leading to isolation and emotional distress.


Given these dangers, it’s essential to approach hoarder cleaning methodically and safely.

Step-by-step process to hoarder cleaning

1. Assess the situation

Start by evaluating the severity of the hoarding. Identify blocked pathways, potential biohazards, and any structural damage. This will help you determine the resources and assistance required for the clean-up.

2. Gather cleaning supplies

Ensure you have access to the the right cleaning equipment, including:

  • Heavy-duty bin bags
  • Gloves and masks for protection
  • Disinfectants and cleaning products
  • Sturdy storage containers
  • A HEPA-filter vacuum for dust and allergens

3. Sort and declutter

Use the “Keep, Donate, Discard” method which helps to reduce the overwhelming nature and horded space can give: 

  • Keep: Essential and sentimental items.
  • Donate: Usable items that can help others.
  • Discard: Broken or unusable items.


Gently encourage the person to make decisions but remain patient, as this process can be emotionally challenging. Another reason to seek a  professional hoarder cleaning service who are trained in all requirements needed for a successful hoarder clean.

4. Dispose of waste responsibly

In the UK, councils provide bulky waste collection services for large items. You can also contact licensed waste removal companies for ethical disposal. 

5. Deep clean and sanitise

Once the hoarded items have been cleared, deep clean the home:

  • Sanitise surfaces to eliminate bacteria and viruses.
  • Remove mould using specialist cleaning products and techniques.
  • Ventilate the space to improve air quality.
  • Use pest control if needed to tackle infestations.

6. Organise the area

Introduce storage solutions such as shelves, labelled bins, and filing systems to help reduce the impact of future hoarding. Encourage regular maintenance routines to sustain a clean environment.

When should you hire professional hoarder cleaning services?

If the hoarding behaviour is extreme, professional help is recommended. Professional hoarder cleaning services in the UK offer:

  • Expertise in handling biohazards safely.
  • Specialised cleaning equipment for deep sanitation.
  • Emotional support through trained professionals.
  • Proper waste disposal methods in compliance with UK regulations.


Hiring professionals, such as Ideal Response,  ensures a thorough, stress-free, and safe clean-up.

Next steps

Hoarder cleaning is a challenging but necessary process to improve the safety and wellbeing of your loved one. By following a structured plan, using the right cleaning techniques, and offering ongoing support, you can make a meaningful difference. If the hoarding behaviour is severe, don’t hesitate to reach out to professional hoarder cleaning services for expert assistance.

Are you dealing with a hoarding situation? For a kind, considerate and understanding approach, talk to one of the team.

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