Leading the way in

fire damage restoration

water damage restoration

Damp Surveys

Oil Spill cleaning

As one of the UK’s leading damage restoration and specialist cleaning companies, Ideal Response helps homes and businesses bounce back from fire, water, trauma and environmental damage, quickly.

For a fast quote and rapid response, contact us now.

Available all year 24/7

Insured & accredited

Rapid two-hour response

Damage restoration services delivered around the clock

Whether you’re a homeowner or business owner, our professional team of experts deliver a 5-star service at the speed you need, which minimises disruption and maximises peace of mind.

Fire Damage

Fire leaves more than smoke and soot – it disrupts lives. We clean, restore and get your property back fast.

Water Damage

Leaks, floods and damp don’t last long with us. We dry properties, prevent issues and restore normality quickly.

Specialist Cleaning

From biohazards to deep cleans, we tackle the tough jobs. Our emergency teams are ready 24/7.

Environmental Services

Oil spills, chemical leaks, hazardous waste – handled safely. We ensure compliant cleanups with minimal disruption.

Skills, experience and a track record to prove it

We take what we do seriously because we know how much it matters. With industry-leading certifications and years of hands-on experience, we’re equipped to handle the toughest jobs.

Don’t face the aftermath alone

Rapid response, real results
We work quickly to get your space back to normal.
Experts in your corner
Our teams are accredited and fully trained in specialist cleaning techniques.
Your needs, our priority
We tailor our services - whatever you need, we’re here for you.
Responsible disposal, guaranteed
As licensed waste carriers, we dispose of waste safely and responsibly.
24/7 availability
Disasters don’t wait. We can be there when you need us most.
Safety is our standard
Protecting you, your property and our team is always our top priority.

Don't just take our word for it...

These are some of the kind words customers have been saying about their experience.

Latest damage restoration blogs

Discover the latest news, easily accessible tips, advice and industry insight for anything associated with damage restoration and specialist cleaning.

Understanding regional risks: Why damage restoration matters for Kent, London and the Home Counties

Living in South East England comes with many advantages such as, proximity to London, diverse landscapes, and rich architectural history. However, homeowners and business owners in Kent, London, and the surrounding Home Counties also face specific environmental and infrastructural challenges that make property damage, and therefore a need for damage...

How much does a damp survey cost and do I need one?

If you’re experiencing unexplained damp patches on walls, mould growth and a musty odour it’s likely that your property has a damp issue. Whether your property is domestic or commercial, a damp problem isn’t uncommon. According to GOV it’s estimated that between 962,00 and 6.5 million homes in the UK...

Damp surveys for the UK rental market: what landlords need to know

Managing rental properties in the UK comes with a host of responsibilities, but one of the most crucial, and often overlooked, is staying on top of damp issues. Left unchecked, damp can cause serious structural damage, create health risks for tenants, and ultimately leave landlords facing costly repairs and legal...

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Oil spill clean-up for high-net-worth property

The Problem: Emergency oil spill at a historic property When an oil spill occurs at a high-net-worth property, the consequences go far beyond environmental concerns, health risks, property devaluation, and legal liabilities quickly come into play. Ideal Response was appointed by an environmental consultant on behalf of a loss adjuster

Fire cleaning at major commercial facility in Kent

Commercial flood damage restoration for universal house management

Get expert support

No matter if you have a question you need to ask or have an emergency that you need help with, call:

01622 926 505

If you’d prefer to drop us a message, fill out the enquiry form and we’ll get back to you as soon as possible.