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Discreet Hoarder Cleaning Services

If you’re looking for a specialist cleaning company for hoarders, you’re in the right place. Our highly trained technicians understand the emotional challenges faced by individuals struggling with hoarding. That’s why our hoarder cleanup service is respectful, non-judgemental and delivered with the highest levels of empathy. Our hoarder cleaning service is incredibly comprehensive, because it not only tackles the hoard, but also removes any hazardous materials too.

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A supportive hand around the shoulder of a hoarder.

A sensitive hoarder cleaning service delivered empathetically

A reliable hoarding cleaning company understands the psychological nuances associated with hoarding disorder. It’s not a decluttering service, it’s deeper than that. Here’s what makes us a great choice for helping you or someone you know with a hoarding clean up:

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Example of a hoarder kitchen

Who we help with hoarder cleaning

Ideal Response is a specialist cleaning company with extensive experience in hoarder cleaning. We provide this service for a wide range of clients, including:

  • Private homeowners and tenants who need properties restored to a safe, liveable state.
  • Family members supporting loved ones who are overwhelmed by hoarding challenges.
  • Landlords and letting agents preparing properties for re-letting or sale.
  • Housing associations and local councils managing complex property cases.
  • Social services and healthcare professionals requiring professional support for vulnerable individuals.


As a trusted hoarder cleaning company service provider, we deliver every project with empathy, confidentiality, and professionalism.

Hoarder cleaning costs & availability

While we offer a broad range of specialist cleaning services, hoarder cleaning is one of the areas in which we have particular expertise. The cost of hiring a hoarder cleaning company depends on:

  • The size of the property and rooms affected.
  • The severity of the hoarding situation.
  • Specialist disposal requirements for hazardous materials.
  • Any additional deep cleaning or decontamination needed.


At Ideal Response, we provide clear, tailored quotes for hoarder cleaning as well as our other specialist services. With nationwide availability and rapid response, we ensure you receive the support you need when you need it.

Hoarder cleaning is not a decluttering service

It’s also important to note that hoarder cleaning is very different to a simple decluttering service, you can read our guide here to understand the key differences.

Hoard piles in a domestic property.

A sensitive approach to hoarder cleanup

From the first call to the delivery of the clean, each stage is treated with respect and sensitivity.

Step 1

Your first call to our team

Every call is treated with respect and empathy. We’ll ask a few questions and may request some photos to show the affected areas. This also helps us to accurately scope out the work to be done.

Step 2

Quote and schedule

We’ll send you a quote based on the information you have provided us. Once you’re 100% happy and you make payment, we’ll schedule the job at a convenient time for you.

Step 3

Site assessment and cataloguing

Upon arrival, we’ll assess the site to ensure the safety of our team prior to removing all items from the property. Precious effects or items of emotional value are catalogued and stored safely. We work at the pace agreed with the hoarder and their family to ensure they’re comfortable.

Step 4

Thorough decontamination

Properties containing a hoard can often be hazardous to health and require deep cleaning and decontamination. We use a combination of HEPA Vacuums, ULV Foggers and manual cleaning to ensure the property is clean, hygienic and safe.

Step 5

The final check before we leave

Before we leave, we’ll check that you are happy with the finished job and make sure that all of your precious items are returned safely.

For expert support, talk to one of the team.

Why property owners nationwide recommend Ideal Response

Discover why property owners nationwide trust Ideal Response for expert leak detection, damp surveys, hoarder cleaning, mould removal, and flood or fire restoration. Our clients consistently praise our rapid response, technical precision, and compassionate service that makes recovery stress-free.

Hoarder cleaning services: Frequently asked questions

What is a hoarder cleaning service?

A hoarder cleaning service involves the safe removal of excess items, deep cleaning and sanitisation of a property affected by hoarding. Hoarder cleaning is incredibly comprehensive, because it not only tackles the hoard but also removes any hazardous materials. We handle the process with sensitivity, ensuring compliance with UK health and safety standards.

We certainly do. We provide a fully confidential service with unmarked vehicles and discreet staff to protect your privacy. Our team is trained to always work with compassion and respect.

The time required depends on how severe the hoarding is. However, on average, most hoarding jobs take between one and three days to be complete. We offer a free assessment to provide an accurate estimate.

Yes, we are industry accredited and fully equipped to safely remove and dispose of biohazards such as mould, faeces, expired food and pest infestations in accordance with UK waste disposal laws.

Hoarder cleaning and decluttering are similar because they improve living conditions, but very different in their approach. Hoarder cleaning is considered much more comprehensive and the go-to option if there are hazards to health and requires deep cleaning and decontamination. However, if it’s just help needed to manage possessions then a decluttering service is ideal.

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Further reading: Navigating hoarder cleaning challenges

Addressing hoarding situations requires immense sensitivity and specialised cleaning expertise, often raising complex questions for families and UK property owners. Beyond our compassionate and comprehensive hoarder cleaning services, Ideal Response offers valuable insights to help you understand and approach these unique challenges. Explore our recent articles, supportive guides, and expert perspectives, all designed to equip you with knowledge on the psychology of hoarding, safe clutter removal techniques, and creating healthier, more functional spaces for homes and families across the UK.

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No matter if you have a question you need to ask or have an emergency that you need help with, call:

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