Available 24/7  |  01622 926 505

Domestic flood damage cleanup in Hertfordshire

Sound familiar? Facing something similar? Hit the button below

The Problem

In Kings Langley, Hertfordshire, a burst water tank in the loft of a 1960s detached home caused extensive water damage. Both the ground and first floors were severely affected, with the rear of the property bearing the brunt of the damage. The property and homeowner were in desperate need of an emergency flood damage cleaning service.

Key Issues:

Saturation Levels:

  • Sample points revealed readings of 100% WME (Wood Moisture Equivalent), indicating maximum saturation.
  • Hygroscopic materials like plasterboard and timber posed a risk of swelling and mould growth due to moisture absorption.

Construction Challenges:

  • External walls were brick with suspected trapped moisture in the wall cavities.
  • Ceilings were constructed of 22mm plasterboard, finished with wallpaper or paint, which acted as vapour barriers, inhibiting evaporation.
  • Flooring included sand cement screed, bitumen adhesive, and various coverings, some of which were resistant to moisture evaporation.

Health Risks:

  • Saturated materials provided an ideal environment for microbial growth, with plasterboard being particularly vulnerable to mould colonisation within hours.

According to the UK Environment Agency, domestic flooding affects thousands of properties annually, with average restoration costs ranging from £20,000 to £30,000. Proper clean-up and drying processes are essential to prevent further structural damage and health risks.

The Solution

To restore the property to its pre-flood condition, we implemented a comprehensive flood damage clean-up plan.

Step 1: Assessment and Moisture Monitoring

  • Conducted an in-depth inspection of the property to evaluate saturation levels and identify trapped moisture.
  • Used in-depth relative humidity probes to confirm moisture in wall cavities by drilling small access points.
  • Regular readings ensured effective monitoring and prevention of secondary damage.


Step 2: Strip-Out and Preparation

  • Removed all flooring, except tiles in the hallway and kitchen at the client’s request (despite warnings of potential moisture migration and future damage).
  • Stripped walls back to brick/blockwork, including wallpaper and ceramic tiles that acted as vapour barriers.
  • Removed damaged plasterboard, plywood, and insulation from ceilings and loft spaces to address pockets of trapped moisture.


Step 3: Mould Prevention

  • Treated exposed areas to eliminate potential mould colonies, a critical step to ensure long-term hygiene and structural integrity.
  • Addressed any contaminated absorbent materials to reduce the likelihood of future microbial growth.


Step 4: Flood Drying Process

  • Deployed a tailored drying regime over four weeks using advanced equipment:
  • Condensing dehumidifiers to remove moisture from the air.
  • Adsorption dehumidifiers for high capacity drying in colder conditions.
  • Turbines and piping kits to improve air circulation and dry materials at depth.


Step 5: Client Consultation

  • Provided detailed advice to the client regarding moisture risks from retaining floor tiles, ensuring informed decisions.


The Result

Our methodical approach successfully restored the property, preventing long-term damage and ensuring it was safe for reoccupation.

Key Outcomes:

Effective moisture removal:

  • Hygroscopic materials were fully dried, and hidden moisture pockets were eliminated.
  • Wall cavities, ceilings, and loft spaces were thoroughly treated to prevent microbial growth.


Structural integrity maintained:

  • Stripping walls, ceilings, and flooring allowed the property to dry efficiently, safeguarding its structural health.
  • Treated surfaces are now ready for redecoration and repair.
    Client Satisfaction:


Client satisfaction:

  • Despite the challenges, the drying and restoration process was completed within the estimated timeline of four weeks.
  • The client was provided with clear guidance for ongoing maintenance and moisture prevention.


Flood damage requires swift and professional intervention to protect your property and health. Our expert team in Hertfordshire ensured the efficient restoration of this property, using advanced techniques tailored to the unique challenges of flood recovery.

If your property has been affected by water damage, don’t hesitate in contacting one of the team today for a comprehensive flood damage clean-up service.

Building drying for Watford Colosseum, a Grade II listed building

The Problem When it comes to heritage buildings, moisture damage presents a serious risk to both structural integrity and historical preservation. In the UK, over 5,000 listed buildings are recorded as being at risk annually, with water ingress being one of the most common threats. Issues like aging roofs, blocked

Fire cleaning at major commercial facility in Kent

Urgent black mould removal in a HMO property

Other case studies

Explore more case studies where we have restored and made safe

High net worth property with a large gravel driveway with blue skies overhead.

Oil spill clean-up for high-net-worth property

The Problem: Emergency oil spill at a historic property When an oil spill occurs at a high-net-worth property, the consequences go far beyond environmental concerns, health risks, property devaluation, and legal liabilities quickly come into play. Ideal Response was appointed by an environmental consultant on behalf of a loss adjuster...

Commercial office lighting surrounded by clear signs of water damage.

Commercial flood damage restoration for universal house management

The Problem In November 2011, Universal House, a prominent commercial office building in London, suffered extensive flood damage following the sudden rupture of a rooftop water tank. The water poured through three floors of the property, inundating key office areas and disrupting daily operations. The building manager, Tracey Harrod, urgently...

A room full of black flight cases, one is open and full of music equipment.

Commercial mould remediation for stage technologies

The Problem  During shipment from New Zealand, 60 flight cases were saturated by a hurricane and stored in conditions perfect for mould growth. The warm, damp environment facilitated rapid colonisation, with mould thriving on the organic materials within the cases. Key Issues: Mould in Commercial Equipment: UK Statistics Mould damage...

Get expert support

No matter if you have a question you need to ask or have an emergency that you need help with, call:

If you’d prefer to drop us a message, fill out the enquiry form and we’ll get back to you as soon as possible.

Request a call back