Available 24/7  |  01622 926 505

Removing cigarette smoke, staining and tar from an Essex flat

Sound familiar? Facing something similar? Hit the button below

The Problem: Lingering cigarette odour & tar staining

Cigarette smoke and tar build-up can cause serious damage to indoor environments, leaving behind stubborn stains, strong odours, and harmful toxins. In the UK, an estimated 1.5 million homes have been contaminated by long-term smoking, with nicotine stains and smoke odour reducing property values by up to 30%.

One of our clients recently faced this challenge after his aunt, a long-time smoker, passed away. He was left responsible for restoring her one-bedroom flat in Essex, which had been heavily affected by 30 years of daily indoor smoking. The damage included:

  • Thick tar deposits on walls, ceilings, and windows
  • Severe yellow-brown nicotine staining throughout the property
  • A persistent, overpowering cigarette smoke odour
  • Potential health risks from third-hand smoke exposure


Given the extent of the damage and the need to return the flat to a liveable and marketable condition, the client turned to Ideal Response for professional cigarette smoke and tar removal.

The Solution:Surface cleaning & odour neutralisation

Step 1: Tar & nicotine residue removal

  • Wallpaper removal – Smoke residue seeps into surfaces over time, creating a vapour barrier. Removing the wallpaper was essential to properly clean the walls underneath.
  • Alkaline wash – A deep clean using a specialist alkaline solution broke down tar and nicotine deposits, lifting stains from walls and ceilings.
  • Manual surface cleaning – Every exposed surface, including windows, floors, and fixtures, was scrubbed and wiped to remove lingering residue.


Step 2: Advanced odour neutralisation

  • BioSweep® treatment – A cutting-edge five-stage decontamination process that permanently eliminates smoke odour at a molecular level.
  • UV radiation & plasma oxidation – This stage destroyed airborne pollutants and bacteria, preventing lingering odours from resurfacing.
  • Ozone & hydrogen peroxide treatment – These oxidisers penetrated deep into soft furnishings, walls, and air particles to break down smoke molecules.
  • Photocatalytic hydroxyl production – Using UV light and water vapour, this process neutralised smoke-related organic compounds.
  • HEPA air filtration – Finally, we used high-efficiency particulate air (HEPA) filtration to remove smoke particles, fungal spores, and toxins from the air.


Our BioSweep® process is residue-free, eco-friendly, and safe for all materials, ensuring no further damage to the property.

The Result

  • Complete removal of smoke odour & tar residue – The flat was restored to a clean, fresh state, with no visible stains or lingering odours.
  • 100% guaranteed odour elimination – If any smoke odour returns, we offer free re-treatment to ensure a lasting solution.
  • Healthier, safer living space – The removal of third-hand smoke contaminants made the property safe for future occupants.
  • Stress-free service at a difficult time – Our expert team handled the entire process efficiently, reducing stress for the client during an emotional period.


Removing cigarette smoke and tar permanently from property is no easy task. If you need help getting a property looking and smelling smoke-free, contact one of the team who will be happy to help.

Hydraulic oil spill clean-up at Medway Maritime Hospital

The Problem: Hydraulic oil contamination in a working hospital An urgent environmental clean-up was required at Medway Maritime Hospital after a secure waste disposal van suffered a significant hydraulic oil leak. The fluid contaminated a critical goods in/out area, rendering the space immediately unusable due to the highly slippery residue

Trauma and hoarder cleaning in London

Fire damage cleaning & decontamination for Kent school

Other case studies

Explore more case studies where we have restored and made safe

Hoarding contents.

Urgent hoarder clean-up & removal in Southend-On-Sea

The Problem: Uninhabitable hoarded bedrooms A residential client in Southend-On-Sea faced a distressing domestic situation where two upstairs bedrooms had become completely uninhabitable due to severe hoarding by a family member. The gradual accumulation of items had reached a critical point, making the rooms inaccessible, unsanitary, and posing a serious...

London hotel with fire damage.

Rapid fire damage clean-up for London hotel room

The Problem: Power bank fire in hotel accommodation A hotel in London faced a severe operational interruption when a power bank exploded, resulting in a fire in a single guest room. While the fire was contained to the one room, the incident left the entire space severely damaged by smoke...

Ideal Response technician decontaminating commercial kitchen

Sewage decontamination at Cambridge care home

The Problem: Kitchen sewage leak When sewage began leaking into the kitchen ceiling of a care home in Cambridge, the incident quickly escalated into a potential health crisis. The contamination not only threatened food hygiene but also risked disrupting essential daily meal preparation for residents. The kitchen is a bustling...

Get expert support

No matter if you have a question you need to ask or have an emergency that you need help with, call:

If you’d prefer to drop us a message, fill out the enquiry form and we’ll get back to you as soon as possible.

Request a call back