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FIRE AND WATER DAMAGE Restoration IN HAMPSHIRE
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When disaster strikes, it can turn life upside down in moments. Ideal Response is here to restore order. Our certified teams provide trusted fire and water damage restoration throughout Hampshire, supporting communities across Winchester, Southampton, Portsmouth, Basingstoke and surrounding towns and villages.
Available 24/7, 365 days a year, we respond rapidly to limit damage, safeguard properties and bring immediate reassurance. Whether you’re a homeowner dealing with a burst pipe or a business affected by fire, flooding or an environmental incident, we deliver fast, professional solutions when you need them most. With more than two decades of proven expertise, Hampshire relies on us to restore normality quickly and safely.
Fire damage cleaning services
A fire can disrupt life in moments, causing damage that affects everything from daily routines to long-term property safety. Ideal Response has been Hampshire’s trusted fire damage restoration specialist for more than 20 years, supporting homes, businesses and public-sector buildings across the county.
Our IICRC-certified teams handle every stage of recovery, from soot and ash removal to deep smoke cleaning, structural drying and advanced odour elimination. Using industry-leading equipment and proven restoration methods, we ensure your property is made safe, stable and ready to return to.
Understanding how stressful a fire can be, we prioritise fast mobilisation, transparent communication and minimal disruption. Whether you’re dealing with a small domestic fire or a large commercial incident, we act quickly to restore normality with care, precision and complete professionalism.
Water and flood damage services
With more than 20 years of specialist experience, Ideal Response is the trusted 24/7 water damage restoration partner for homes and businesses across Hampshire. Our IICRC-certified teams use industrial extraction systems, specialist structural drying technology and proven sanitisation methods to safely remove moisture and prevent mould growth and secondary damage.
From sewage contamination to flooded basements, we deploy rapidly to stabilise the environment and protect your property from further deterioration. Whether you’re dealing with a small escape of water or extensive flood-related damage, our tailored restoration service is available around the clock throughout Hampshire, including Southampton, Portsmouth, Winchester and Basingstoke.
Because untreated damp and mould can lead to significant structural issues and serious health risks, we also provide targeted mould remediation and detailed damp investigations. Our technicians identify the root cause of moisture and eliminate mould at the source, ensuring a safe, long-term resolution.
With decades of trusted experience, Ideal Response delivers fast, safe and effective recovery for domestic and commercial properties across Hampshire.
Emergency environmental and specialist cleaning
Beyond fire and water restoration, Ideal Response delivers a full range of specialist cleaning and environmental services throughout Hampshire. We manage complex, sensitive and high-risk situations that require expert handling, from trauma and biohazard cleaning to hoarder clearances, chemical contamination, and hazardous waste removal.
Our accredited teams work with discretion, empathy and complete professionalism, ensuring every environment is made safe, hygienic and compliant. Whether responding in Southampton, Portsmouth, Winchester, Basingstoke or surrounding areas, we act quickly to minimise risk and restore normality for homes and businesses across the county.
Choosing Ideal Response
When an emergency affects your property, you need a specialist team you can trust. Across Hampshire, Ideal Response is known for certified expertise, rapid action and dependable 24/7 support.
- Available 24/7, all year round: Whether it’s urgent fire restoration, flood recovery or an environmental emergency in Hampshire, our teams respond immediately.
- Trusted by insurers: We work closely with insurers, loss adjusters and restoration partners to streamline claims and reduce stress during recovery.
- Fast mobilisation: From chemical incidents to mould remediation, we act quickly to limit damage and restore safe conditions.
- Proven expertise: With more than two decades of experience, our IICRC-certified specialists deliver safe, compliant restoration for homes, businesses and public-sector properties across Hampshire.
Why property owners nationwide recommend Ideal Response
Discover why property owners nationwide trust Ideal Response for expert leak detection, damp surveys, hoarder cleaning, mould removal, and flood or fire restoration. Our clients consistently praise our rapid response, technical precision, and compassionate service that makes recovery stress-free.
EXCELLENT Based on 345 reviews Posted on Diane FulfordTrustindex verifies that the original source of the review is Google. Excellent company I cannot praise them enough. Detected a large water leak under our kitchen floor and repaired, good reports for the Insurance company. Everyone was involved were very professional and friendly during a difficult time.Posted on Paul JonesTrustindex verifies that the original source of the review is Google. Steve, Dave, Danny, Renatas and Dan P were helpful, proffesional and did a good job.Posted on Jasper CucksmooreTrustindex verifies that the original source of the review is Google. Andreea and Petru amazing job!!Posted on Syeda TariqTrustindex verifies that the original source of the review is Google. Excellent 👍Posted on Andy JoyTrustindex verifies that the original source of the review is Google. Great servicePosted on Simon CreedTrustindex verifies that the original source of the review is Google. I used Ideal for their leak detection service following a dispute with Thames water. I can honestly say from booking an appointment through to inspection and completion, I experienced a very professional service. Ben and Dave attended my property to carry out the inspection and subsequent works to repair. I was informed on an accurate time of arrival, and advised on each stage of the leak detection, great job by the lads I would happy recommend & use the services again. Simon South CroydonPosted on Ankita ShahTrustindex verifies that the original source of the review is Google. Nice servicePosted on Susan BartlettTrustindex verifies that the original source of the review is Google. I would like to thank Steve and his assistant for their understanding and the great job they have done cleaning and clearing a family member’s flat. This is a difficult time for the family and Steve’s understanding was much appreciated.Posted on Di HartTrustindex verifies that the original source of the review is Google. DON’T USE. I only gave 1 star for turning up prompt. I have a damp ceiling and asked Ideal Response to survey my roof/ceiling to locate where the water was coming in, this cost £320 plus Vat, in total £420. Mick Ideal Response surveyor said he was mystified as to where the water was coming in, even though he measured damp inside the room on the ceiling. He could not give us an answer, he only told us what we already knew about the damp marks on the ceiling. I have today had a local roofer come in free of charge and within seconds, on the roof, he found the problem to be a split in the lead flashing against the outside wall - why o why didn’t I go to this roofer first. Big question, why didn’t Mick from Ideal Response find this, Mick was on the roof a lot longer than the roofer. I think £420 inc of VAT was easy money for Ideal Response.Posted on Paul MulhollandTrustindex verifies that the original source of the review is Google. Had engineer Dave attend my home to locate water leak from the stop cock on pavement too the same in my house . Done all the tests and found it was on the Anglia water side on pavement, professional team from the office and Dave who attended. I would highly recommend thanks guys.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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