Compassionate & Judgement-Free Hoarder Cleaning in Kent
- Domestic Customers
Hoarding disorder makes life difficult; it can lead to intense isolation and erode the essential sense of safety you deserve from your home. Ideal Response specialises in helping individuals reclaim their lives with our empathetic and judgement-free hoarder cleaning service in Kent.
Our experienced team carries out the entire service with unwavering kindness and respect, delivering immediate peace of mind and a stress-free process. We are committed to getting your life back on track, fast. Whether your home is located in Ashford, Maidstone, or Canterbury, you can trust our local experts to handle your situation with discretion and professionalism.
Need hoarder cleaning support?
The hoarder cleaning help you need to reclaim your life
Are you looking for a fresh start? Ideal Response has the local expertise and compassion to help Kent homeowners and tenants overcome hoarding challenges and reclaim their homes. Our professional hoarder cleaning service has been meticulously created with the sole purpose of restoring your property to a definitively clean, sanitary, and safe condition.
Our accredited technicians treat every job with genuine care and compassion, guiding you through the cleaning process to ensure it is as stress-free as possible. We handle every detail: we meticulously catalogue items of value, securely remove and dispose of all necessary waste, and completely sanitise your property. With a combined experience of over 20+ years, Ideal Response are the most trusted hoarder cleaning experts in Kent.
Ready to reclaim your home?
- Genuine empathy: No matter who you speak with on our team, you will always be met with understanding and compassion. We handle your difficult situation with a considered, empathetic approach that respects your feelings and circumstances every step of the way.
- Discreet service: We understand the need for discretion. Our teams always arrive on-site in an unmarked van and without uniforms, ensuring the entire process remains confidential and respects your local Kent neighbourhood.
- Guaranteed results: You benefit from our deep experience, having successfully guided hundreds of people affected by hoarding across the UK. This means we have the knowledge to anticipate challenges and get the job done right, efficiently and safely.
- Peace of mind: From the moment you call, we’ll guide you through the hoarder cleaning process, so you’re not left with any uncertainty.
- Trusted professionals: Our teams are CHAS and N.A.C.S.C. accredited and are specifically trained to deliver the service with the utmost sensitivity and respect, guaranteeing professional standards without sacrificing compassion.
- Peace of mind assured: From the very first call, we walk you through every step of the hoarder cleaning and remediation process. You are never left with uncertainty; we provide clear guidance so you can relax knowing the work is in capable, certified hands.
Benefits of hoarder house cleaning
Choosing our certified team for Hoarder Cleaning in Kent provides immediate health, safety, and legal protection that extends far beyond a surface clean:
Medically safe environment: We go beyond simple removal to eliminate all biohazards, accumulated mould, pest infestations, and toxic waste (such as chemicals or bodily fluids). This comprehensive remediation instantly restores your property to a safe, sanitary, and functional condition, which is the foundational benefit of professional hoarder cleaning in Kent.
Total confidentiality: Your privacy is our priority. We guarantee absolute discretion, with the option of our teams arriving in unmarked vehicles and conducting the entire process with maximum sensitivity. We ensure the clean-up respects your circumstances and your local community throughout the entire Kent hoarder cleaning duration.
- Stress-free recovery:We eliminate the emotional burden of separation. We meticulously catalogue items of sentimental or financial value and manage all disposal logistics, providing a clear, judgement-free process. You receive continuous guidance from accredited professionals, allowing you to focus on getting your life back on track.
A sensitive approach to Kent hoarder cleanup
From the first call to the delivery of the clean, each stage is treated with respect and sensitivity.
Step 1
Your first call to our team
Every call is treated with respect and empathy. We’ll ask a few questions and may request some photos to show the affected areas. This also helps us to accurately scope out the work to be done.
Step 2
Quote and schedule
We’ll send you a quote based on the information you have provided us. Once you’re 100% happy and you make payment, we’ll schedule the job at a convenient time for you.
Step 3
Site assessment and cataloguing
Upon arrival, we’ll assess the site to ensure the safety of our team prior to removing all items from the property. Precious effects or items of emotional value are catalogued and stored safely. We work at the pace agreed with the hoarder and their family to ensure they’re comfortable.
Step 4
Thorough decontamination
Properties containing a hoard can often be hazardous to health and require deep cleaning and decontamination. We use a combination of HEPA Vacuums, ULV Foggers and manual cleaning to ensure the property is clean, hygienic and safe.
Step 5
The final check before we leave
Before we leave, we’ll check that you are happy with the finished job and make sure that all of your precious items are returned safely.
For expert support, talk to one of the team.
Why property owners nationwide recommend Ideal Response
Discover why property owners nationwide trust Ideal Response for expert leak detection, damp surveys, hoarder cleaning, mould removal, and flood or fire restoration. Our clients consistently praise our rapid response, technical precision, and compassionate service that makes recovery stress-free.
EXCELLENT Based on 353 reviews Posted on FoleysroseTrustindex verifies that the original source of the review is Google. Absolutely rapid response time, cleared out flooded house is record time. Dave and Miguel, cracking guys!Posted on Chelsea BonnickTrustindex verifies that the original source of the review is Google. Words cannot describe how happy I am with the service provided. From the very first interaction with Kash to the end, I couldn’t have asked for more. Kash was so compassionate and helpful and despite it being a Sunday night, I had everything booked in for the very next morning. Steve and Dave were the team at my property and they were so professional, discreet yet extremely personable, keeping me informed throughout and going above and beyond anything I could have imagined. I’m so thankful for everything they did for me, it is phenomenal! Couldn’t have asked for a better service or better people. Thank you!Posted on Eleanor ParkerTrustindex verifies that the original source of the review is Google. I can’t recommend the team at Ideal Response enough! Kash was lovely and so helpful with getting a clean booked promptly, and Dan and Sam did a phenomenal job of cleaning the flat out and helping to get everything organised. Dan went out of his way to keep me updated through the whole process, and was always reassuring. The whole team have been nothing but professional and compassionate, and truly transformed the space. Forever grateful for their hard work and wouldn’t hesitate to recommend to anyone!Posted on Tania LeeTrustindex verifies that the original source of the review is Google. Steve and Dan were absolutely brilliant from start to finish. They came out quickly, assessed the damage, and got straight to work installing dehumidifiers and lifting the flooring to help dry my house out. They explained everything clearly, kept me updated throughout, and were so respectful of my home. Their professionalism, efficiency, and friendly attitude made a really stressful situation so much easier to deal with. You can tell they genuinely care about doing a proper job. I’m so grateful for their hard work and would highly recommend them to anyone needing help with water damage or drying services. Thanks again, Steve and Dan — you were amazing! 🙌Posted on Barry John RichardsonTrustindex verifies that the original source of the review is Google. Steve & Josh provided first class help and service so grateful thank you.Posted on Laura ColcloughTrustindex verifies that the original source of the review is Google. Steve and Dave were excellent from start to finish, from phoning ahead of time to let me know when they would be arriving..To keeping me informed about each stage of the process. They were good at communicating and were very reassuring and they did an excellent job.Posted on pauline ridleyTrustindex verifies that the original source of the review is Google. The team were amazing! Steve and Dave did a fantastic job of clearing my relative’s house after he died and we discovered he’d been a serial hoarder. They were really professional but also understanding and supportive which made a real difference to an otherwise very distressing situation. And thanks also to Kash in the office for organising the visit so promptly. I’ve been telling all my friends about Ideal Response and wouldn’t hesitate to recommend them to anyone in a similar situation.Posted on Nikhil ChavdaTrustindex verifies that the original source of the review is Google. Steve was fantastic, would use again !Posted on Peter DryburghTrustindex verifies that the original source of the review is Google. Earlier this year we had an extensive fire in the upper floor of our house which our insurance company refused to cover. We contacted Ideal Response for help as we didn’t know where to start. Javid and Tahlia came to the house and saw the extent of the damage and as soon as we had a skip to put the debris in, their workforce came and helped us remove it. We could then see a light at the end of the tunnel, as before that we didn’t know what to do. They also recommended tradesmen to help us restore our home, to which we have now returned. Thank you Javid and Tahlia and all at Ideal Response for your assistance, we couldn’t have done it without your help.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Kent hoarder cleaning services: Frequently asked questions
What is a hoarder cleaning service?
A hoarder cleaning service involves the safe removal of excess items, deep cleaning and sanitisation of a property affected by hoarding. Hoarder cleaning is incredibly comprehensive, because it not only tackles the hoard but also removes any hazardous materials. We handle the process with sensitivity, ensuring compliance with UK health and safety standards. Check out one of our hoarding case studies to learn more and see how we help our customers.
Do you offer discreet hoarder cleaning services?
We certainly do. We provide a fully confidential service with unmarked vehicles and discreet staff to protect your privacy. Our team is trained to always work with compassion and respect. Check out our reviews to see what customers say about their experience with Ideal Response.
How long does a hoarder cleanup take to complete?
The time required depends on how severe the hoarding is. However, on average, most hoarding jobs take between one and three days to be complete. We offer a free assessment to provide an accurate estimate.
Can you help with biohazard waste in hoarder properties?
Yes, we are industry accredited and fully equipped to safely remove and dispose of biohazards such as mould, faeces, expired food and pest infestations in accordance with UK waste disposal laws.
What’s the difference between a hoarder cleaning service and a decluttering service?
Hoarder cleaning and decluttering are similar because they improve living conditions, but very different in their approach. Hoarder cleaning is considered much more comprehensive and the go-to option if there are hazards to health and requires deep cleaning and decontamination. However, if it’s just help needed to manage possessions then a decluttering service is ideal.
What areas of Kent do you cover?
We cover all of Kent, including:
- Maidstone
- Ashford
- Sevenoaks
- Folkestone
- Canterbury
- Dover
- All other towns and villages located within Kent
Call us today for an immediate response
Related reading
Get expert support
No matter if you have a question you need to ask or have an emergency that you need help with, call:
If you’d prefer to drop us a message, fill out the enquiry form and we’ll get back to you as soon as possible.
Request a call back


















