Stonehealth: DOFF

Stonehealth are the creators of the DOFF product used to tackle most paints, coatings and other biological items without the need to use dangerous chemical products. Ideal Response are a recognised and approved Stonehealth: DOFF partner.

National Association of Crime Scene Cleaners

Due to the potential risks that occur throughout trauma scene clean-ups such as Hepatitis B and other pathogens, stricter health and safety regulations have been introduced. To maintain our excellent industry standards, we are a part of the NACSC programme in which staff undergo training to excel at providing a specialist cleaning service.

TUV NORD: ISO 9001:2015

The Ideal Response have developed and implemented this quality management system as evidence of its ability to consistently provide a product that meets both customer and statutory/regulatory needs and requirements. It helps the group address customer satisfaction through the effective application of documented systems and procedures, the prevention of nonconformity and aids continual improvements in all areas of the business.


In August 2012 we joined Achilles Building Confidence and achieved accreditation. Achilles' rigorous procedure includes a broad range of strict criteria pertinent to Health, Safety and Environmental practices which are fully assessed and audited in order to provide customers with benchmarked performance indicators.

Contractors Health & Safety Assessment Scheme

CHAS is established as the market leader for health and safety pre-qualification in the UK. It is a non-commercial scheme available to suppliers and to organisations looking for suitably competent suppliers. CHAS is dedicated to completing health and safety pre-qualifications to a nationally recognised and accepted threshold standard.

Construction Line

UK's largest register for pre-qualified contractors and consultants. In terms of efficiency, time and cost saving and best practice, Constructionline is proven to deliver for public and private sector organisations alike. Their service is recommended by the OGC Common Minimum Standards and The Local Government Task Force. The Ideal Group's registration with Constructionline provides our customers with an assurance of high standards and appropriate training and insurances, monitored by an independent body.

Construction Skills Certification Scheme

The CSCS card was set up to help the construction industry to improve quality and reduce accidents. A CSCS card holder can demonstrate proof of occupational competence by contractors, public and private clients and others and is frequently a requirement when working on construction sites. CSCS competency tests cover many different occupations and skill sets, all Ideal managers and technicians are required to hold the appropriate card.

International Powered Access Federation

IPAF promotes the safe and effective use of powered access worldwide. Set up in 1983, IPAF is a not-for-profit members’ organisation that represents the interests of manufacturers, distributors, users, and rental and training companies. Ideal technicians who use powered access equipment attend training courses run by IPAF to ensure their own safety and competence in using equipment such as scissor lifts or cherry pickers.

BDMA Corporate Supporter

Ideal Response are proud corporate supporters of the BDMA - the certifying body for damage management professionals. The BDMA ensures the establishment and maintenance of standardised, high quality codes of practice within the damage management industry. We are pleased to have several members of staff who have achieved their accreditation with the BDMA and we continually support others to gain theirs.

Crown Commercial Service Supplier

As an approved Crown Commercial Service (CCS) Supplier, Ideal Response independently work on behalf of the public sector to carry out various works across the nation. Becoming a verified and trusted supplier within the governmental body; we work closely with many governmental bodies across various counties across the UK to deliver a multitude of services to meet their requirements.

Stonehealth: TORC

Stonehealth are also the creators of the TORC product that surparsed their original product JOS. TORC is highly effective when treating limescale, cementitious and lime-based paints and carbon sulphation. Ideal Response are a recognised and approved Stonehealth: TORC partner.

International Spill Accreditation Scheme (ISAS)

The International Spill Accreditation Scheme (ISAS) is the accreditation body for spill responders and consultants working in the spill response, investigation and remediation industry.