- Home
- Cambridgeshire Damage Restoration Hub
FIRE AND WATER DAMAGE REsTORATION IN Cambridgeshire
- Business Customers
- Domestic Customers
When an unexpected emergency affects your property, it can be overwhelming. Ideal Response provides fast, dependable disaster restoration services throughout Cambridgeshire, helping to restore stability when you need it most.
Our certified teams support homes, businesses, and public-sector buildings across Cambridge, Peterborough, Huntingdon, Ely, St Neots, and surrounding towns. Operating 24/7, 365 days a year, we respond quickly to protect your property, reduce disruption, and bring clarity during challenging situations.
From fire and flood restoration to complex environmental and specialist cleaning, we manage every stage with professionalism and precision. With over 20 years of experience, Cambridgeshire relies on Ideal Response to restore safety, confidence, and normality without delay.
Fire damage services
Property fires can have a devastating impact, whether in a family home or a busy commercial premises. Across Cambridgeshire, Ideal Response is the trusted expert for professional fire damage restoration, with over 20 years of proven experience.
Our IICRC-certified teams manage every stage of recovery, from thorough soot and ash removal to full smoke damage remediation and advanced odour neutralisation. We work meticulously to restore safe, clean, and habitable conditions as quickly as possible.
Recognising the stress and disruption a fire can cause, our priority is rapid mobilisation, strict safety measures, and clear communication. From small domestic fires in Cambridge or Ely to complex commercial incidents in Peterborough or Huntingdon, we act quickly to minimise damage and get your property back to normal.
Water and flood damage services
With over 20 years of experience, Ideal Response is Cambridgeshire’s trusted provider of professional water damage restoration. Available 24/7, our IICRC-certified specialists respond quickly to emergencies such as flooding, burst pipes, storm damage, and sewage incidents. Using industrial-grade water extraction equipment, controlled structural drying systems, and advanced sanitisation techniques, we safely remove moisture and prevent secondary issues such as mould, mildew, or structural deterioration.
Whether it’s a flooded basement, complex sewage backup, or sudden internal water ingress, our teams deploy rapidly to stabilise the environment and restore your property with minimal disruption. From small leaks to widespread flooding, we deliver fast, reliable water damage restoration across Cambridgeshire, covering key towns like Cambridge, Ely, Peterborough, and Huntingdon.
Unchecked damp and mould can threaten both health and property integrity. Our comprehensive damp surveys and expert mould remediation remove moisture at its source using safe, proven methods, restoring safe, hygienic conditions for homes and businesses across the region.
Emergency environmental and specialist cleaning
Beyond fire and water restoration, Ideal Response provides professional specialist cleaning and environmental services across Cambridgeshire. Our accredited teams support homes, businesses, and commercial premises in sensitive or high-risk situations, handling challenges such as trauma and biohazard cleaning, discreet hoarder cleaning, and the safe removal of chemical spills and hazardous waste.
Every assignment is carried out with complete discretion, professionalism, and empathy, ensuring that affected areas are restored to safe, hygienic conditions quickly. Serving key towns including Cambridge, Ely, Peterborough, and Huntingdon, we respond promptly to help property owners and businesses return to normal operations with confidence.
Choosing Ideal Response
When emergencies strike, having a trusted, experienced team makes all the difference. Ideal Response proudly supports homes, businesses, and commercial properties across Cambridgeshire with certified, reliable restoration services for fire, water, and environmental incidents.
- 24/7 emergency response: No matter the time or day, our specialists are ready to respond to urgent flood, fire, or contamination issues across Cambridgeshire.
- Trusted by insurers: We work directly with insurers, loss adjusters, and mitigation experts to streamline the claims process and reduce stress for our clients.
- Rapid action, lasting results: From fire damage and damp surveys to chemical spill response, our fast response limits further risk and ensures long-lasting restoration.
- Expert teams: With over 20 years of experience, our IICRC-certified specialists deliver safe, efficient solutions for residential and commercial properties throughout the county.
Why property owners nationwide recommend Ideal Response
Discover why property owners nationwide trust Ideal Response for expert leak detection, damp surveys, hoarder cleaning, mould removal, and flood or fire restoration. Our clients consistently praise our rapid response, technical precision, and compassionate service that makes recovery stress-free.
EXCELLENT Based on 353 reviews Posted on FoleysroseTrustindex verifies that the original source of the review is Google. Absolutely rapid response time, cleared out flooded house is record time. Dave and Miguel, cracking guys!Posted on Chelsea BonnickTrustindex verifies that the original source of the review is Google. Words cannot describe how happy I am with the service provided. From the very first interaction with Kash to the end, I couldn’t have asked for more. Kash was so compassionate and helpful and despite it being a Sunday night, I had everything booked in for the very next morning. Steve and Dave were the team at my property and they were so professional, discreet yet extremely personable, keeping me informed throughout and going above and beyond anything I could have imagined. I’m so thankful for everything they did for me, it is phenomenal! Couldn’t have asked for a better service or better people. Thank you!Posted on Eleanor ParkerTrustindex verifies that the original source of the review is Google. I can’t recommend the team at Ideal Response enough! Kash was lovely and so helpful with getting a clean booked promptly, and Dan and Sam did a phenomenal job of cleaning the flat out and helping to get everything organised. Dan went out of his way to keep me updated through the whole process, and was always reassuring. The whole team have been nothing but professional and compassionate, and truly transformed the space. Forever grateful for their hard work and wouldn’t hesitate to recommend to anyone!Posted on Tania LeeTrustindex verifies that the original source of the review is Google. Steve and Dan were absolutely brilliant from start to finish. They came out quickly, assessed the damage, and got straight to work installing dehumidifiers and lifting the flooring to help dry my house out. They explained everything clearly, kept me updated throughout, and were so respectful of my home. Their professionalism, efficiency, and friendly attitude made a really stressful situation so much easier to deal with. You can tell they genuinely care about doing a proper job. I’m so grateful for their hard work and would highly recommend them to anyone needing help with water damage or drying services. Thanks again, Steve and Dan — you were amazing! 🙌Posted on Barry John RichardsonTrustindex verifies that the original source of the review is Google. Steve & Josh provided first class help and service so grateful thank you.Posted on Laura ColcloughTrustindex verifies that the original source of the review is Google. Steve and Dave were excellent from start to finish, from phoning ahead of time to let me know when they would be arriving..To keeping me informed about each stage of the process. They were good at communicating and were very reassuring and they did an excellent job.Posted on pauline ridleyTrustindex verifies that the original source of the review is Google. The team were amazing! Steve and Dave did a fantastic job of clearing my relative’s house after he died and we discovered he’d been a serial hoarder. They were really professional but also understanding and supportive which made a real difference to an otherwise very distressing situation. And thanks also to Kash in the office for organising the visit so promptly. I’ve been telling all my friends about Ideal Response and wouldn’t hesitate to recommend them to anyone in a similar situation.Posted on Nikhil ChavdaTrustindex verifies that the original source of the review is Google. Steve was fantastic, would use again !Posted on Peter DryburghTrustindex verifies that the original source of the review is Google. Earlier this year we had an extensive fire in the upper floor of our house which our insurance company refused to cover. We contacted Ideal Response for help as we didn’t know where to start. Javid and Tahlia came to the house and saw the extent of the damage and as soon as we had a skip to put the debris in, their workforce came and helped us remove it. We could then see a light at the end of the tunnel, as before that we didn’t know what to do. They also recommended tradesmen to help us restore our home, to which we have now returned. Thank you Javid and Tahlia and all at Ideal Response for your assistance, we couldn’t have done it without your help.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Related reading:
Get expert support
No matter if you have a question you need to ask or have an emergency that you need help with, call:
If you’d prefer to drop us a message, fill out the enquiry form and we’ll get back to you as soon as possible.
Request a call back


















