Rapid Response Fire Damage Restoration in Kent

Property fires are devastating, affecting more than just the building itself but many lives along side it. For over 20 years Ideal Response has been Kent’s go-to choice for fire damage restoration, trusting us to restore properties and peace of mind after a fire. Our 5-step restoration process minimises disruption and gets life back on track fast. Whether you’re in Maidstone, Ashford or Canterbury we have you covered.

Learn more about how we can help you today

Kent's preferred choice for fire damage restoration

Fire damage restoration is much more than just cleaning a surface, it’s a complex process that requires expert knowledge. Ideal Response is the restoration expert you need. Our IICRC certified technicians have extensive training and hands-on experience restoring fire damaged properties throughout Kent. We get life back on track, fast. Here’s how:

Take the first step to reclaiming your fire damaged home

We understand: We know this is a stressful time, and we’ll guide you every step of the way with clear communication.
Rapid response: Our team responds quickly to minimise further damage and get you back to normal.
Tailored approach: We work to your needs, from small kitchen fires to major commercial incidents.
Trusted professionals: Ideal Response is fully IICRC certified and holds numerous industry standard licenses and certifications.
Your safety first: Our priority is always your safety and the safety of your loved ones or employees.
Peace of mind: From start to finish, we’re here to make a stressful time simpler.

Our Kent fire damage restoration process

From your first call to a spotless property, here’s how we work:

Step 1

Contact us

Share the details of your situation with us. We’ll ask you about the type of damage, the size of the affected area, the location of the property and any photos that help to provide a clear picture of the work to be done.

Step 2

Assess and plan

Our experts evaluate the damage and create a tailored cleaning plan and estimate, as well as agree upon a date for the fire damage cleanup to take place.

Step 3

Initial cleanup

We safely clear debris, responsibly remove unsalvageable items and secure the property.

Step 4

Thorough cleaning

Using advanced equipment and techniques – including HEPA-filter technology to ensure no particles re-enter the air – we clean every surface and remove all traces of soot and ash. We’ll also use BIOSWEEP, an innovative piece of technology that removes all traces of odour from your property.

Step 5

Final check

Before we leave, we ensure every detail is perfect and your property is safe and clean.

Let’s chat about how we can help

Kent fire damage restoration services: Frequently asked questions

How quickly can Ideal Response be on the scene to begin fire damage restoration in Kent?

We understand the urgency. In most cases, we can be on site within hours of your call. Our head office is located in Maidstone, Kent which ensures that we are never more than a few hours away from your property.

What is included in fire damage restoration?

We handle debris removal, deep cleaning, soot and smoke removal, odour elimination, and restoring the property to a safe, clean state.

How long does fire damage restoration take?

Every situation is different, but we aim to complete the process as quickly as possible without compromising on quality. Small fire damage cleaning jobs may take a day, while larger commercial projects might take several days, if not weeks. We’ll provide you with an estimated timeframe during our initial assessment. Take a look at one of our London fire damage case studies to find out more.

What can I do while waiting for Ideal Response to arrive?

Don’t enter the building unless it’s declared safe. Wear gloves and masks if you do, and avoid eating or drinking anything exposed to flames or smoke. Turn off gas, electricity and water at the mains if safe, and don’t touch electrical sources if they’ve been exposed to water. We’d also recommend limiting the potential for secondary damage by securing the property. Finally, take photos of damage and document affected items to support your insurance claim.

Does Ideal Response only deal with fire damage restoration in homes?

No. We are also extremely experienced in providing commercial fire damage restoration to large and small businesses, from minor to major loss claims.

What areas of Kent do you cover?

We cover all of Kent, including:

Maidstone
Ashford
Sevenoaks
Folkestone
Canterbury
Dover
All other towns and villages located within Kent

Have more questions? Call us — we’re here to help.

Get expert support

No matter if you have a question you need to ask or have an emergency that you need help with, call:

01622 926 505

If you’d prefer to drop us a message, fill out the enquiry form and we’ll get back to you as soon as possible.

Rapid Response Fire Damage Restoration in Kent

Kent's preferred choice for fire damage restoration

Our Kent fire damage restoration process

Contact us

Assess and plan

Initial cleanup

Thorough cleaning

Final check

Kent fire damage restoration services: Frequently asked questions

Related reading

Fire damage restoration: How to clean-up after a fire

Fire classification: what are the different classes of fire?

What is fire damage restoration and how much does it cost in the UK?

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