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Damage restoration across the UK
At Ideal Response, we provide expert damage restoration services to businesses and organisations nationwide.
Whether you’re dealing with fire damage, flood restoration, mould remediation, or biohazard cleaning, our local experts are available 24/7 to restore your property quickly, safely, and professionally. Here’s a selection of the locations we cover in the UK.
London
London
Kent
Kent
Maidstone
Maidstone
Canterbury
Canterbury
Surrey
Surrey
Essex
Essex
Dover
Dover
Brentwood
Brentwood
Reading
Reading
Watford
Watford
Ascot
Ascot
Milton Keynes
Milton Keynes
Brighton
Brighton
Birmingham
Birmingham
Leicester
Leicester
Southampton
Southampton
Bournemouth
Bournemouth
Hastings
Hastings
Southend-on-Sea
Southend-on-Sea
Cambridge
Cambridge
Portsmouth
Portsmouth
Oxford
Oxford
West Sussex
West Sussex
East Sussex
East Sussex
Bristol
Bristol
Coventry
Coventry
Gloucester
Gloucester
Swindon
Swindon
Hampshire
Hampshire
Cambridgeshire
Cambridgeshire
Guildford
Guildford
Medway
Medway
Northampton
Northampton
Chelmsford
Chelmsford
Gravesend
Gravesend
Windsor
Windsor
Beaconsfield
Beaconsfield
Hertfordshire
Hertfordshire
Colchester
Colchester
Berkshire
Berkshire
St Albans
St Albans
Stevenage
Stevenage
Crawley
Crawley
Buckinghamshire
Buckinghamshire
Let’s chat and get things started
Why property owners nationwide recommend Ideal Response
Discover why property owners nationwide trust Ideal Response for expert leak detection, damp surveys, hoarder cleaning, mould removal, and flood or fire restoration. Our clients consistently praise our rapid response, technical precision, and compassionate service that makes recovery stress-free.
EXCELLENT Based on 353 reviews Posted on FoleysroseTrustindex verifies that the original source of the review is Google. Absolutely rapid response time, cleared out flooded house is record time. Dave and Miguel, cracking guys!Posted on Chelsea BonnickTrustindex verifies that the original source of the review is Google. Words cannot describe how happy I am with the service provided. From the very first interaction with Kash to the end, I couldn’t have asked for more. Kash was so compassionate and helpful and despite it being a Sunday night, I had everything booked in for the very next morning. Steve and Dave were the team at my property and they were so professional, discreet yet extremely personable, keeping me informed throughout and going above and beyond anything I could have imagined. I’m so thankful for everything they did for me, it is phenomenal! Couldn’t have asked for a better service or better people. Thank you!Posted on Eleanor ParkerTrustindex verifies that the original source of the review is Google. I can’t recommend the team at Ideal Response enough! Kash was lovely and so helpful with getting a clean booked promptly, and Dan and Sam did a phenomenal job of cleaning the flat out and helping to get everything organised. Dan went out of his way to keep me updated through the whole process, and was always reassuring. The whole team have been nothing but professional and compassionate, and truly transformed the space. Forever grateful for their hard work and wouldn’t hesitate to recommend to anyone!Posted on Tania LeeTrustindex verifies that the original source of the review is Google. Steve and Dan were absolutely brilliant from start to finish. They came out quickly, assessed the damage, and got straight to work installing dehumidifiers and lifting the flooring to help dry my house out. They explained everything clearly, kept me updated throughout, and were so respectful of my home. Their professionalism, efficiency, and friendly attitude made a really stressful situation so much easier to deal with. You can tell they genuinely care about doing a proper job. I’m so grateful for their hard work and would highly recommend them to anyone needing help with water damage or drying services. Thanks again, Steve and Dan — you were amazing! 🙌Posted on Barry John RichardsonTrustindex verifies that the original source of the review is Google. Steve & Josh provided first class help and service so grateful thank you.Posted on Laura ColcloughTrustindex verifies that the original source of the review is Google. Steve and Dave were excellent from start to finish, from phoning ahead of time to let me know when they would be arriving..To keeping me informed about each stage of the process. They were good at communicating and were very reassuring and they did an excellent job.Posted on pauline ridleyTrustindex verifies that the original source of the review is Google. The team were amazing! Steve and Dave did a fantastic job of clearing my relative’s house after he died and we discovered he’d been a serial hoarder. They were really professional but also understanding and supportive which made a real difference to an otherwise very distressing situation. And thanks also to Kash in the office for organising the visit so promptly. I’ve been telling all my friends about Ideal Response and wouldn’t hesitate to recommend them to anyone in a similar situation.Posted on Nikhil ChavdaTrustindex verifies that the original source of the review is Google. Steve was fantastic, would use again !Posted on Peter DryburghTrustindex verifies that the original source of the review is Google. Earlier this year we had an extensive fire in the upper floor of our house which our insurance company refused to cover. We contacted Ideal Response for help as we didn’t know where to start. Javid and Tahlia came to the house and saw the extent of the damage and as soon as we had a skip to put the debris in, their workforce came and helped us remove it. We could then see a light at the end of the tunnel, as before that we didn’t know what to do. They also recommended tradesmen to help us restore our home, to which we have now returned. Thank you Javid and Tahlia and all at Ideal Response for your assistance, we couldn’t have done it without your help.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
FAQs about the locations we serve
Do you offer all services in every location?
Not every service is available in all areas; some of our specialist teams are based regionally. If you’re unsure whether we cover your location, please call us on 01622 926 505. Our friendly team will confirm coverage straight away and, if possible, dispatch your nearest response unit.
How can I find out if you cover my area?
The quickest way is to call us directly on 01622 926 505. We’ll check your postcode and let you know immediately whether a response team can reach you. You can also browse our service locations to see which areas we currently operate in.
How quickly can you respond to emergencies?
Our technicians are on call 24 hours a day, 7 days a week. In most cases, our teams will be mobilised within 60–90 minutes, and with you shortly after depending on your location and the type of emergency.
What restoration services do you provide?
We offer a complete range of property damage restoration services, including:
- Fire and smoke damage restoration
- Flood and water damage cleanup
- Mould remediation
- Trauma cleaning
- Odour removal
Not all services are available everywhere, so please call us to confirm availability in your area.
Do you help both homes and businesses?
Yes, we provide restoration services for residential, commercial, and industrial properties. From small domestic incidents to large-scale commercial damage, we have the expertise and equipment to handle it all.
What if my area isn’t listed on your website?
Even if your town isn’t listed, we may still be able to help. Please call our support team, we often deploy technicians from nearby regions and can advise instantly whether we can attend your property.