Discreet Hoarder Cleaning Services
- Domestic Customers
If you’re looking for a specialist cleaning company for hoarders, you’re in the right place. Our highly trained technicians understand the emotional challenges faced by individuals struggling with hoarding. That’s why our hoarder cleanup service is respectful, non-judgemental and delivered with the highest levels of empathy. Our hoarder cleaning service is incredibly comprehensive, because it not only tackles the hoard, but also removes any hazardous materials too.
Need hoarder cleaning support?
Alternatively, call us on 01622 926 505
A sensitive hoarder cleaning service delivered empathetically
A reliable hoarding cleaning company understands the psychological nuances associated with hoarding disorder. It’s not a decluttering service, it’s deeper than that. Here’s what makes us a great choice for helping you or someone you know with a hoarding clean up:
Speak to an expert for support.
- Empathetic approach: No matter who you talk with at Ideal Response, we always take a considered and empathetic approach when overcoming hoarding challenges.
- Experience counts: We’ve helped 100s of people affected by the impact of hoarding throughout the UK.
- It's personal: Every hoarder clean is different. That’s why we personalise our approach to get the best results.
- Peace of mind: From the moment you call, we’ll guide you through the hoarder cleaning process, so you’re not left with any uncertainty.
- Professionally trained: We are CHAS and N.A.C.S.C. accredited and our teams are trained to deliver the service with sensitivity in mind.
- Discretion assured: We always arrive on site in a plain white van, and no uniform.
Who we help with hoarder cleaning
Ideal Response is a specialist cleaning company with extensive experience in hoarder cleaning. We provide this service for a wide range of clients, including:
- Private homeowners and tenants who need properties restored to a safe, liveable state.
- Family members supporting loved ones who are overwhelmed by hoarding challenges.
- Landlords and letting agents preparing properties for re-letting or sale.
- Housing associations and local councils managing complex property cases.
- Social services and healthcare professionals requiring professional support for vulnerable individuals.
As a trusted hoarder cleaning company service provider, we deliver every project with empathy, confidentiality, and professionalism.
Hoarder cleaning costs & availability
While we offer a broad range of specialist cleaning services, hoarder cleaning is one of the areas in which we have particular expertise. The cost of hiring a hoarder cleaning company depends on:
- The size of the property and rooms affected.
- The severity of the hoarding situation.
- Specialist disposal requirements for hazardous materials.
- Any additional deep cleaning or decontamination needed.
At Ideal Response, we provide clear, tailored quotes for hoarder cleaning as well as our other specialist services. With nationwide availability and rapid response, we ensure you receive the support you need when you need it.
Hoarder cleaning is not a decluttering service
It’s also important to note that hoarder cleaning is very different to a simple decluttering service, you can read our guide here to understand the key differences.
Is it time for professional help?
Living with hoarding disorder is an isolating and difficult experience that makes it hard to accept the situation and even harder to seek help. The stigma attached to hoarding can make it feel like something to be ashamed of, but it is not.
Hoarding is a complex situation involving more than just “too much stuff.” Use this checklist to evaluate property safety. If you tick two or more boxes, or if you are completing this on behalf of a loved one and they fit multiple criteria, specialist remediation is required. You can visit our “Hoarder remediation” blog for a more in-depth look at the hoarder checklist.
We provide a discreet, empathetic, and fully accredited service. Contact Ideal Response today for a confidential assessment. You can call us on 01622 926 505 for our professional hoarder cleaning services.
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Physical safety & access:
Key living areas and emergency exits are blocked or unusable due to the volume of stored items. This creates a high risk of "avalanching" from unstable stacks and prevents safe movement through the property. -
Health & biohazard risks:
The property shows signs of deep-seated hygiene issues, including persistent odours, pest activity, or the presence of biohazards like spoiled food and animal waste. -
Structural & utility concerns:
The volume and weight of the hoard may be compromising the building's structural integrity or blocking access to essential utilities like water and gas. -
Emotional & mental well-being:
The occupant experiences severe distress when attempting to discard items and often suffers from social isolation due to embarrassment over the property's condition. -
Legal & regulatory compliance:
Professional audit trail required to resolve council notices, social services concerns, or UK habitability standards.
Before and after: Hoarder cleaning transformations you can trust
Our professional hoarder cleaning team specialises in restoring homes affected by extreme clutter and hoarding. Every project is handled with compassion, discretion, and care, helping clients reclaim safe, hygienic living spaces. Explore our before-and-after photos below to see the life-changing difference our service can make.
Need help with hoarder cleanup?
A sensitive approach to hoarder cleanup
From the first call to the delivery of the clean, each stage is treated with respect and sensitivity.
Step 1
Your first call to our team
Every call is treated with respect and empathy. We’ll ask a few questions and may request some photos to show the affected areas. This also helps us to accurately scope out the work to be done.
Step 2
Quote and schedule
We’ll send you a quote based on the information you have provided us. Once you’re 100% happy and you make payment, we’ll schedule the job at a convenient time for you.
Step 3
Site assessment and cataloguing
Upon arrival, we’ll assess the site to ensure the safety of our team prior to removing all items from the property. Precious effects or items of emotional value are catalogued and stored safely. We work at the pace agreed with the hoarder and their family to ensure they’re comfortable.
Step 4
Thorough decontamination
Properties containing a hoard can often be hazardous to health and require deep cleaning and decontamination. We use a combination of HEPA Vacuums, ULV Foggers and manual cleaning to ensure the property is clean, hygienic and safe.
Step 5
The final check before we leave
Before we leave, we’ll check that you are happy with the finished job and make sure that all of your precious items are returned safely.
For expert support, talk to one of the team.
Why property owners nationwide recommend Ideal Response
Discover why property owners nationwide trust Ideal Response for expert leak detection, damp surveys, hoarder cleaning, mould removal, and flood or fire restoration. Our clients consistently praise our rapid response, technical precision, and compassionate service that makes recovery stress-free.
Hoarder cleaning services: Frequently asked questions
What is a hoarder cleaning service?
A hoarder cleaning service involves the safe removal of excess items, deep cleaning and sanitisation of a property affected by hoarding. Hoarder cleaning is incredibly comprehensive, because it not only tackles the hoard but also removes any hazardous materials. We handle the process with sensitivity, ensuring compliance with UK health and safety standards.
Do you offer discreet hoarder cleaning services?
We certainly do. We provide a fully confidential service with unmarked vehicles and discreet staff to protect your privacy. Our team is trained to always work with compassion and respect.
How long does a hoarder cleanup take to complete?
The time required depends on how severe the hoarding is. However, on average, most hoarding jobs take between one and three days to be complete. We offer a free assessment to provide an accurate estimate.
Can you help with biohazard waste in hoarder properties?
Yes, we are industry accredited and fully equipped to safely remove and dispose of biohazards such as mould, faeces, expired food and pest infestations in accordance with UK waste disposal laws.
What’s the difference between a hoarder cleaning service and a decluttering service?
Hoarder cleaning and decluttering are similar because they improve living conditions, but very different in their approach. Hoarder cleaning is considered much more comprehensive and the go-to option if there are hazards to health and requires deep cleaning and decontamination. However, if it’s just help needed to manage possessions then a decluttering service is ideal.
For a more in-depth breakdown, visit our “Hoarder cleaning vs decluttering” article.
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Further reading: Navigating hoarder cleaning challenges
Addressing hoarding situations requires immense sensitivity and specialised cleaning expertise, often raising complex questions for families and UK property owners. Beyond our compassionate and comprehensive hoarder cleaning services, Ideal Response offers valuable insights to help you understand and approach these unique challenges. Explore our recent articles, supportive guides, and expert perspectives, all designed to equip you with knowledge on the psychology of hoarding, safe clutter removal techniques, and creating healthier, more functional spaces for homes and families across the UK.
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