Available 24/7 | 0800 088 4170
Available 24/7 | 0800 088 4170
Dirt, algae, pollution and staining build up on every building, from a family home to a multi-storey office. Ideal Response cleans building exteriors and facades across London, Kent and the South East, matching the method to each surface, from render and cladding to glass, brick and stone, with access by MEWP, rope or scaffold.
Coverage: London, Kent and the South East
| Cost factor | Why it matters |
|---|---|
| Area and height | Surface area and access equipment needed |
| Material | Brick, stone, render and cladding need different methods |
| Soiling | Growth, pollution or staining |
| Heritage requirements | Listed buildings may need gentler, slower methods |
Rooms or buildings directly affected by fire, where soot, residue and contents all need attention.
Smoke has stained walls, ceilings or contents in areas the fire did not reach.
Visible damage has been cleaned, but a smoke smell remains in the building or its contents, including from years of cigarette smoke.
| Types of soiling | What causes it | Typical treatment |
|---|---|---|
| Algae and lichen | Damp, shaded walls | Biocides and DOFF steam |
| Efflorescence | Salts drawn out by moisture | Dry brushing and neutralising treatment |
| Rust and iron staining | Metal fixings and runoff | Poultices |
| Graffiti | Vandalism | Gels, steam and protective coatings |
Each system suits different materials and soiling.
Run-off is contained and filtered so it does not pollute drains.
Used in line with COSHH and environmental permitting rules.
Carried out under the Work at Height Regulations 2005, with the right access equipment.
Method statements, risk assessments and waste disposal records.
Biodegradable products and gentle methods where suitable.
Outside trading hours or at weekends if needed.
RAMS and waste disposal records.
From ground level to several storeys up.
Never one method for the whole building.
A clean exterior protects your premises and how customers see them. We plan the work around your business.
We match the method to the material, and test it on a small, discreet area before cleaning the whole building.
Call the team any time.
Streak-free, scratch-free cleaning at height by rope access, MEWP or reach-and-wash.
Specialist detergents and controlled rinsing that do not strip protective coatings.
We assess the material first and agree the method in writing before work starts.
For listed, heritage or period brick and stone, see brick and stone cleaning.
| System | How it works | Best for |
|---|---|---|
| DOFF | Superheated steam at low pressure | Biological growth, paint, chewing gum, heritage masonry |
| Ibix | Precise micro-abrasion | Heavy staining, rust and coatings on robust surfaces |
TORC, a gentle vortex system for carbon crusts on historic stone, is covered on our brick and stone cleaning page.
| Situation | Typical time on site |
|---|---|
| House front | 1–2 days |
| Commercial building | Several days, phased |
| Heritage building | Planned after test patches |
Standards we work to: Historic England guidance on cleaning masonry, Work at Height Regulations, IPAF
We clean and protect surfaces. We do not carry out repointing, stone repairs or redecoration. On listed buildings, you may need consent for some methods; we can advise, and the decision rests with the owner and the local authority.
Exterior cleaning is priced after a survey and, where needed, a test patch.
For an emergency, call us. Otherwise send a few details and photos, and the team will get back to you.
Available 24/7
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