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Domestic mould mite infestation in Kent

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The Problem: Mould mite infestation

Our client faced a significant challenge when their apartment became infested with mould and mould mites (Tyrophagus putrescentiae) after being stored in a facility for eight weeks. Mould growth had spread extensively, attracting mites that thrive on mould.

The infestation caused:

  • Damage to possessions: Mould and mites compromised furniture, clothing, and personal items.
  • Health issues: Exposure to mould spores and mites led to respiratory symptoms and discomfort.
  • Ineffective attempts: DIY cleaning with off-the-shelf products and bleach worsened the situation, causing side effects without eliminating the problem.


Time was critical as the infestation threatened the client’s health and the salvageability of their belongings.

Mould Mites in the UK

Mould mites are a growing concern, especially in damp environments. UK studies reveal that over 5 million homes experience damp-related issues, increasing the risk of mould and mite infestations. Exposure to mould spores and mites can exacerbate allergies, asthma, and other respiratory conditions.

The Solution: Expert mould removal & decontamination

We were contacted to provide a fast and thorough solution. The scope of work included detailed analysis, effective mould remediation, and a comprehensive clean-up to eliminate the infestation and restore the property.

Step 1: Initial assessment and testing

  • Visual inspection: Our team conducted a walk-through with the client to identify unsalvageable items requiring safe disposal.
  • Swab and air sampling: Using advanced ATP testing, we measured mould spore activity and contamination levels. For public safety standards, acceptable Relative Light Unit (RLU) levels are <100 for general areas, but contamination in the property far exceeded these benchmarks.


Step 2: Professional cleaning and PPE use

  • Technicians wore FFP3-rated masks, protective suits, gloves, and shoe covers to ensure safety while handling toxic mould and spores.
  • A manual deep clean removed visible mould and thoroughly decontaminated all salvageable items.


Step 3: Advanced decontamination with BioSweep

  • The BioSweep system provided 100% decontamination, eliminating airborne mould spores, mites, and odours.
  • The apartment was sealed during treatment to ensure comprehensive air purification and odour neutralisation.


Step 4: Documentation and client support

  • Detailed photographs were taken before, during, and after remediation to document the process.
  • Technicians provided regular updates, ensuring the client was informed at every stage.


The Result

In just one-week, we eradicated the mould infestation and mould mites, restoring the apartment to a clean and safe state.

Key outcomes:

  • Complete decontamination: BioSweep technology ensured no trace of mould, spores, or mites remained.
  • Salvaged possessions: All salvageable items were thoroughly cleaned and returned to the client in pristine condition.
  • Health improvements: The client’s symptoms subsided, and the property’s air quality was restored to safe levels.
  • Customer satisfaction: The client described us as “extremely helpful” and expressed satisfaction with the swift and professional service provided.


With rising damp and mould issues across the UK, professional intervention is essential. We offer the expertise and technology to tackle infestations, protecting health and property.

For a reliable mould and mould mite removal service, talk to one of the team. Let us restore your space to safety and comfort.

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