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Case Studies

Hoarding contents in a London home.

Trauma and Hoarder cleaning in London

The Problem: Trauma and hoarding following a bereavement We were urgently contacted regarding a sensitive and complex clean-up task at a residential property in SW17, London. The property belonged to a deceased family member who suffered from hoarding disorder and...

3 minute read
London hotel with fire damage.

Rapid fire damage clean-up for London hotel room

The Problem: Power bank fire in hotel accommodation A hotel in London faced a severe operational interruption when a power bank exploded, resulting in a fire in a single guest room. While the fire was contained to the one room,...

2 minute read
Fire damage inside a Kent school.

Fire damage cleaning & decontamination for Kent school

The Problem: Extensive fire & smoke damage When a fire broke out at a Kent School, it spread across multiple areas, including the kitchen where food is prepared and served. The incident forced the closure of classrooms and left students...

4 minute read
Ideal Response technician decontaminating commercial kitchen

Sewage decontamination at Cambridge care home

The Problem: Kitchen sewage leak When sewage began leaking into the kitchen ceiling of a care home in Cambridge, the incident quickly escalated into a potential health crisis. The contamination not only threatened food hygiene but also risked disrupting essential...

3 minute read
Watford Colosseum in the UK.

Building drying for Watford Colosseum, a Grade II listed building

The Problem: Water damaged heritage property When it comes to heritage buildings, moisture damage presents a serious risk to both structural integrity and historical preservation. In the UK, over 5,000 listed buildings are recorded as being at risk annually, with...

3 minute read
High net worth property with a large gravel driveway with blue skies overhead.

Oil spill clean-up for high-net-worth property in West Sussex

The Problem: Emergency oil spill at a historic property When an oil spill occurs at a high-net-worth property, the consequences go far beyond environmental concerns, health risks, property devaluation, and legal liabilities quickly come into play. Ideal Response was appointed...

4 minute read
Person cleaning a fire damaged property

Fire cleaning at major commercial facility in Kent

The Problem: Recycling plant fire In May 2020, a devastating fire broke out at Viridor’s Polymer Recycling Plant in Rochester, causing extensive damage to its 45-square-metre facility. As a major UK provider of commercial waste management services, including polymer recycling,...

3 minute read
Commercial office lighting surrounded by clear signs of water damage.

Commercial flood damage restoration for London office

The Problem: Ruptured rooftop water tank In November 2011, Universal House, a prominent commercial office building in London, suffered extensive flood damage following the sudden rupture of a rooftop water tank. The water poured through three floors of the property,...

3 minute read

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