Removing odours from a London rental property

Summary

Client: Landlady, West London  

• Rental property suffered from cigarette smells

• Tainted carpets, curtains and furniture

• BioSweep^® deep clean for 100% odour neutralisation

• New tenants installed without issue

The Challenge

When tenants change, there’s always the issue of the cleanliness of the property that’s about to be rented. It can be the difference between a happy and a discontented tenant, or even the loss of the tenant altogether.

For a landlady in West London, an attractive residential property was tainted by odours due to her previous tenants smoking cigarettes in the property before they vacated. It was crucial that the problem was speedily resolved before new tenants arrived. Keen to get her property back to a high standard, the landlady called the Ideal Response Team.

The Ideal solution

Idea quickly arranged to be on-site on the specific date the client needed works carried out. We discovered that cigarette odours were lingering in the property, and as they do, penetrating porous materials including carpets, curtains and the furniture.

Since children and pets could also ingest third hand smoke (just through touch), we needed a thorough solution to clean and remove odours correctly, otherwise the smell could continue to linger for months or even years.

To remove odours from the property, the Ideal Response Team decided to perform a BioSweep^®. This deploys cutting-edge industrial hygiene technology to combat and erase surface and airborne bacteria – also killing off any traces of malodorous smells.

This process delivers the maximum results within the minimum possible time, which was important to quickly turn the property around as a new rental. In fact, using our industry leading technology, Ideal was able to guarantee 100% odour neutralisation to the landlady, who was delighted with the clean, fresh environment.